Shipping Policy

Which countries places do we ship?

We will offer shipping services in every country.
Shipping times & costs
In India:
To provide the best possible experience for you, we require 3-5 business days to deliver from your order confirmation & payment. Shipping in India is additionally chargeable.

Outside India:

The cost of shipping an artwork and delivery time will be 5-7 days and also depending on the distance it is being shipped, the specifics of the artwork itself, and the level of shipping service offered. Shipping will be charged at actuals. For further queries, you can email us at [email protected].

Conditions for shipping

–All canvas paintings will be shipped in a rolled format and protective cylinders. If anyone is required to properly frame that canvas or painting, they must inquire in advance and frames will be chargeable. Buyers have to pay an additional amount for the painting frames. For the paintings that are shipped with glass frames, we cannot provide any guarantee for the glass, though utmost care will be taken while packing. This condition applies to both domestic and International buyers.

Tracking your order

You will receive a tracking number as soon as it’s available. The tracking number will also be available on the Orders page of your Account. By default, the recipient’s signature is always requested on shipments for all artwork orders.

Taxes and duties

For orders shipping within India, taxes are included in the checkout amount. Shipping is additionally chargeable.
For orders shipping internationally, taxes and duties are charged as per actual.

RETURNS & REFUNDS POLICY

Return Policy

Big Brothers Inc. assures that all the artworks are checked thoroughly and closely match the images on our website. We ensure our clients are 100% sure of their choices before making a purchase, by giving them detailed information and a perspective of the artwork along with an experience in our Virtual Gallery. This is why we do not accept returns. We have a 100% non-refundable payment policy for all purchases made by customers. In any case, we will not take any return or exchange of the products or paintings sold and the order placed with us.

The artwork is packaged and shipped professionally with abundant safety.